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Privacy Policy

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Quinta de São Francisco Houses respects the privacy of its users/customers and is committed to protecting their personal data, especially in actions related to the management of its internal processes, as well as in communication and information-sharing actions that they decide to authorize.

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Furthermore, it is important to underline that the collection, storage, and processing of personal data relating to guests are carried out in strict compliance with applicable legislation on the protection of personal data - Law 67/98 of October 26 (Data Protection Law) and Regulation EU 2016/679 of the European Parliament and of the Council of April 27, 2016 - to ensure the confidentiality and security of the data provided.

 

What information do we collect

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Personal information such as your name, address, date of birth, gender, email address, tax identification number (NIF), etc., may be requested. The aforementioned information may be requested when you sign up or fill out a contact form as an employee, job candidate, trainee, trainer, customer, supplier, visitor, etc., and/or when you receive or send emails and for services that require registration or subscription.

 

We use "cookies" to collect information about your visits to our website and to improve your experience. You can find more information about how we use cookies in the section below, "Use of cookies."

When you visit our website, we collect data known as "clickstream" (server address, domain name, etc.). This information/data is stored anonymously and is used only for general statistical analysis, web mining, with the aim of improving our services.

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Visitor information - Use

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All personal information we obtain will be recorded, used, and protected in accordance with current community legislation on data protection and this privacy policy.

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The collected information is intended for the sending of information/marketing via email or SMS about our products and services.

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Information is sent only when the data subject has expressly opted to receive emails and/or SMS messages from Chão de São Francisco Lda. If you no longer wish to receive emails or SMS messages, please contact us via email or letter to our address.

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About the collected data / Protection

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The data collected by Quinta de São Francisco Houses aims to ensure useful information about each of its users/customers, in order to provide its services, particularly regarding the people to contact in each situation, as well as their telephone, email, or other contacts. In this sense, Quinta de São Francisco Houses ensures the necessary privacy of its associates' data, preventing their misuse for other purposes and by unauthorized persons.

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The Data Subject has the right to access their data and to request changes, corrections, and/or deletions, among other rights, including the right to request the deletion of their data.

The information you provide when visiting our website is protected by various security measures, including conditional access and confidentiality safeguards.

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However, we alert you that when providing personal information online, there is a risk that third parties may intercept and use this information, so the security of any information you disclose online is at your own risk.

 

Use of cookies

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Cookies are small pieces of information that can help identify your browser and can store information, for example, user settings and preferences.

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Quinta de São Francisco Houses may store cookies on your device to personalize and maximize navigation, as well as for statistical purposes, without providing these same cookies with references or personal data of the User.

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Cookies may also be used for problem-solving, statistics, quality assurance, and to monitor system security.

Except for cookies specifically necessary for the website's performance, the storage of other cookies will always depend on the User's acceptance and consent, which can be withdrawn at any time using specific browser tools.

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See our cookie policy.

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If you prefer not to receive cookies, you can disable them all. You can also set your computer to notify you when cookies are in use. In both cases, you need to adjust your browser settings (such as Internet Explorer).

Correction, deletion, modification, or updating of personal information

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If you wish, you can cancel your registration or usage at any time, and you can opt out of receiving any emails and/or SMS messages, and you can also choose to delete all your personal information from our database.

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If you wish, you can also unsubscribe, delete, or modify your personal information.

If you have any questions or comments regarding our website and/or our privacy policy, please write to the address provided on our website.

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Consent of the data subjects

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By using our website, you confirm that you accept the terms of this Privacy Policy, as well as our Terms and Conditions. If you do not agree with the terms of our Privacy Policy and our Terms and Conditions, please do not provide us with personal information and cease using our website.

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Data subject's right to access personal information

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The data subject has the right to receive a copy of their personal information in our possession.

The company reserves the right to charge a small fee (amount to be determined) for administrative and computer costs of any request made.

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Data subject's right to the deletion of personal data

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If you are a user of our website through the user registration process, your data will be stored in a specific user control database.

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However, the Data Subject may request its deletion at any time through a written request to our official address provided on the website.

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Privacy Policy

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The online privacy policy applies only to information collected through our website and not to information collected offline.

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Alternative dispute resolution entity

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Pursuant to Article 18 of Law No. 144/2015, of September 8, we inform you that, in the event of a dispute, any User or Customer has the possibility to resort to the following entities:

In the case of an online consumer dispute, the consumer may also resort to the European Online Dispute Resolution Platform, available at http://ec.europa.eu/consumers/odr.

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